Office Policies & Patient Information

Thank You for Selecting Our Office to Help You With Your Medical Care.

The following is designed to provide information and answers to some of your questions.

The Office

Our phones are answered Monday through Friday from 9:00 AM-4:30 PM. Patients are seen by appointment only. If you are running late for your appointment, please call. If you are unable to keep your appointment, please call our office one business day in advance to cancel or reschedule.

Directions

We are located at 551 Madison Avenue on 55th Street immediately east of Madison Avenue. When you arrive, go directly to the seventh floor.

Subway
The closest subway is E and M as well as the 5th Avenue stop on the N,R,W trains. You can also take the 4,5,6 trains to the 59th Street / Lexington Avenue stop.

Bus
M1 runs on Madison Avenue

From the George Washington Bridge
Take the Harlem River Drive South to FDR/East River Drive. Exit at East 53rd Street (exit 11). Merge onto East 53rd Street and turn right onto Madison.

Prep Instructions for lab tests taken for check-up

If your appointment is noon or later, please fast 4 hours before your appointment.

If your appointment is before noon, please do not eat or drink after midnight.

Insurance Form and Fees

Insurance participation varies by provider.   Please call the office to confirm provider participation in your plan.

It is the responsibility of the patient to obtain the insurance form from his or her insurance company. We will be happy to help you obtain reimbursement from your insurance company in any way we can. We also have a billing manager that can assist you. You can contact her at 212-249-2680. For Medicare patients, we will file directly on your behalf to Medicare.

Medical Records

If you would like a copy of your medical record, it is usually processed within 7-10 business days from the original request; and may take an additional 5 days for charts that are in storage. If you are requesting only 1-2 pages, we can normally accommodate you within 48 hours. If your request is medically urgent, we will do everything we can to accommodate you immediately.

We are looking forward to seeing you. If you have any questions or need anything before your appointment, please do not hesitate to contact our office.

Take Charge of Your Health Today!

Your well-being is our priority. From routine check-ups to specialized care, our experienced team is here to support you every step of the way. Schedule your appointment today and experience healthcare that puts you first!

Your health is our mission—let’s achieve it together!

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